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Business Process Outsorcing

To serve different types of business outsourcing requirements in different sectors we at Bountylab have developed an implementation model that ensures our clients a seamless shift from in-house operations to their new outsourced service applications.

Key areas of expertise are;

  1. Inbound Services:
    • Catalog Orders
    • Customer Service
    • Help Desk
    • Order Processing
    • Inquiry Handling
    • Trade Show Registration
    • Seminar Registration
    • Direct Mail Response
    • Website Response
  2. Outbound Services:
    • Appointment Scheduling
    • Market Intelligence
    • Surveys / Market Research
    • Lead Generation
    • Up Sell/Cross Sell Campaigns
    • Product Promotion
  3. Back Office Outsourcing:
    • Data Entry Services
      • Online Data Entry
      • Offline Data Entry
    • General Accounting & Payroll
    • Order Management
  4. Transaction Processing:
    • Mortgage
    • E-mail processing
    • Claims processing
    • Medical Billing
    • Application Capture
  5. Back Office Support:
    • Ticket Support
    • Live Chat Support
    • E-mail Support